Absolutely! TOTM products go through a very strict selection and sterilisation process within an FDA approved facility. We have strict internal policies and procedures which enables us to produce the safest and best quality products within the market, which we’re extremely proud of.

TOTM tampons are made from 100% certified organic cotton, which means they are biodegradable and compostable. You can either pop them out with your usual household waste, or they can be composted, providing your compost is sealed & functions correctly, reaching the required optimum temperature. Never flush your tampons, applicators or any packaging.

Yes, they can, providing the compost is well-sealed with the correct composting conditions, and functions to the required optimum temperature.

All our tampon wrappers are made from 100% recyclable paper.

Cardboard can only be recycled if it’s clean, so the applicators should be disposed of with your usual household waste, where they will break down naturally in landfill.

Our paper wrappers can be put in the paper recycling stream providing there’s no menstrual fluid on them. Most local authorities accept paper in their recycling collections.

Absolutely! We’re certified by The Vegan Society.

Yes, our tampons conform the industry standards. The absorbencies are as follows: Light <6g, Medium 6-9g, Super 9-12g & Super Plus 12-15g

We’re extremely proud our product range is certified cruelty-free and vegan by The Vegan Society & PETA.

We choose to use carboard for our twist-to-release applicators to avoid using any plastic. The applicator is biodegradable and compostable.

UK Shipping is FREE when you subscribe or place a one-off order for £15 or more. For a one-time purchase under £15, standard shipping (2-3 working days) is £2 and Express shipping is £4.99

Orders placed before 4:30 pm Mon-Fri will be dispatched the same day. Orders placed after 4:30 pm on a weekday or over the weekend will be dispatched the next business day. Standard delivery takes 2-3 working days to arrive. Next day delivery will arrive one business day after your order is shipped. Unfortunately, due to reasons beyond our control and pressures being felt by all postal services due to the pandemic, some orders may take up to 7 days to arrive.

So sorry to hear this! Please email us at [email protected] and we will be able to help.

Please allow 2-3 working days for all items to arrive. If you do not receive all items within this timeframe then please contact our customer care team who will happily provide assistance – [email protected]

We pack our period care boxes in recyclable and biodegradable, sustainable paper mail bags. If orders contain 4 or more products we will ship your products in a sustainable cardboard box.

At the moment, we only ship to the United Kingdom and the Channel Islands. Due to the difficulties associated with Brexit, it means that we can no longer support sending products from the UK to our overseas customers. We are planning to develop an overseas site in various jurisdictions so we are able to service our international customers- we’re hopeful this will be available later this year.

We want you to be happy with your TOTM products, however, due to the nature of the products we cannot accept returns due to change of mind. Returns will only be accepted if the goods are faulty, damaged, have been described incorrectly or if you have received an incorrect order. Please contact us within 14 days of delivery. Please email [email protected] We are unable to refund subscription orders after they have been processed but don’t worry, we will always give you a reminder email before we process your order, so you can skip, donate it or rearrange delivery for another time.

Yes, we’re proud to have our face mask registered with The Vegan Society. The product has never been tested on animals.

Our face mask is 98.8% natural.

Our face mask includes the following ingredients:
Aqua (Water), Kaolin, Glycerin, Bentonite Helianthus annuss (Sunflower) Seed Oil, Butyrospermum Parkii (Shea) Butter, Simmondsia chinensis (Jojoba) seed oil, Cetearyl Alcohol, Coco-Glucoside, Charcoal Power, Benzyl Alcohol, Coconut Alcohol, Glyceryl Stearate, Dehydroacetic Acid, Disodium EDTA, Tocopherol, Citric Acid.

Activated charcoal is created through the process of heating charcoal. Heating the charcoal causes expansion, which allows it to absorb pollutants and reduce the appearance of pores on your skin. It acts as a detoxifying agent, maximising the draw out of toxins, oil, and dirt from your skin

There are no essential oils in this formula.

Our face mask has a delicate natural scent (think marzipan), however the formula does not contain fragrance.

The face mask is suitable for oily & combination skin types. If you have dry combination skin, then it’s recommended to use on oilier areas such as the T-zone.

For best results, smooth an even layer of our charcoal activated face mask over your face, taking extra care around delicate areas such as eyes. Leave on for 5-10 minutes and then rinse off thoroughly with warm water.

The face mask can be used weekly 😊

Our face mask is allergen free. We do however always recommend carrying out a test patch 24 hours prior to use and discontinuing use if any kind of reaction is caused.

We recommend conducting patch tests during pregnancy as the body can be much more sensitive than normal.

Our face mask is produced in the United Kingdom to high ethical standards.

Stored away from direct sunlight & in a cool place, the face mask can be used for 12 months after opening.

Our cartons are 100% recyclable so can be disposed of with your usual household recyclables. Separate the lid and jar and wash out with water. Our lids and jars are also 100% recyclable so can be disposed of with your usual household recyclables

Yes, we love it when our community introduce our planet-friendly period care to their friends and family. Learn more and get signed up to our referral scheme here.

Our tampons, pads and liners are made in Europe in compliance with US FDA standards. They’re certified by GOTS (Global Organic Textile Standard), ICEA and carry the Cotton Seal, so you can be sure of the quality of materials.

TOTM products use only 100% certified organic cotton with no synthetic fibres or nasty ingredients. Organic cotton is farmed using sustainable methods and Fairtrade principles. It is, therefore, more expensive to produce. We do try to price our period care as competitively as possible. We offer free shipping for subscription customers and one-off purchases over £10.

No. Since the announcement in March 2020 that the tax would be scrapped, we put a plan together to bring down prices of our products so they’re more affordable for our customers. A price reduction has been applied across the whole of TOTMs range to account for the reduction in VAT from 5% to 0%, effective from 1st January 2021.

We run promotional discounts at intervals throughout the year. To hear about the latest promotions and offers follows us on socials and be sure to sign up for our newsletters!

We are working on a number of product developments to extend the range. We will make announcements on our socials so stay tuned!

Due to the nature of the product, we unfortunately cannot fulfil all sample requests. We have switch kits available on the website that give you a mix of organic cotton tampons, pads and liners for £2 – they also include a discount for £2 off of your next subscription order should you decide you like the products!

Although it’s a type of paper, this type of brown paper should be recycled in the cardboard recycling stream because it causes brown flecks in new paper.
Enter your postcode at https://www.recyclenow.com/what-to-do-with/cardboard-0 to check if you can recycle cardboard at home via your kerbside collection.

Our period care range is made from 100% certified organic cotton. None of the products contain latex. If there are any particular ingredients you’re concerned about please pop a message to [email protected]

The backing strip is made from sustainable paper.

Once removed from the wrapper, the peel-off paper can be put in the paper recycling stream provided there’s no menstrual fluid on it.

We use a non-toxic adhesive for our pads and liners. Due to being commercially sensitive information, sadly we can divulge specific ingredient information. If there is a particular ingredient you are concerned about, please feel free to contact us here and we’ll be able to help.

The TOTM cup is made of FDA approved medical grade TPE. It’s BPA-free, phthalate-free, latex-free and rubber-free. It doesn’t leach chemicals into the body because it’s medical grade and is easy to sterilise, which is why medical-grade TPE is used in hospital equipment. We choose to use medical-grade TPE because it’s a soft and flexible material. It is also widely recycled so will not end up in the landfill.

Yes, our cup can be used if you have a tilted cervix. It’s possible to remove the stem of the cup to allow more room and for the cup to sit in the correct place.

We don’t advise to use any cleaning agents with the cup as they can compromise the cup over time. Bring a pan of water to the boil, allow to simmer and then pop the cup in for a few minutes. This will sterilise the cup perfectly for you.

To remove the TOTM cup, find a comfortable position. Place your index finger and thumb into the vagina to locate the handle or the bottom of the cup. Push with your abdominal/pelvic muscles for easier removal. Empty the contents into the toilet and wash the cup with clean (preferably warm) water.

Yes, our cup is hypoallergenic and suitable for sensitive skin.

You can use the TOTM cup overnight. If you are new to cups you might want to use this alongside a liner or pad to prevent any leaks. As the cup is an intra-vaginal device, our consultant Gynaecologist advises following the same rules that apply to tampons. Remember to remove every 4-8 hours. If this does not fit with your sleeping pattern then we recommend switching to pads at night.

To sterilise the TOTM cup wash your hands and place the cup in a saucepan. Add enough water to ensure the cup is covered. Bring to the boil and allow to simmer for 3-4 minutes. Do not use abrasive cleansers or disinfectants on the cup, such as tea tree oil. Allow the cup to cool off before using. Remember to sterilise the first time you use it and at the end of every cycle.

Our cup is made from medical grade TPE, which makes it both reusable and recyclable. For safe and sustainable disposal, sterilise your cup before recycling. The cup can be disposed of with your usual household recyclable plastics.

Our cup can be used for years if excellent hygiene is routinely applied. If you notice any changes to the material, visible damage or a significant change in appearance then it might need replacing. Our customer care team can help if you’re unsure or have further questions.

You can use a TOTM cup when wearing an IUD, but we would always recommend consulting your doctor first so they can shorten the strings if needs be.

Using a cup for the first time can require a bit of practice! Our cup includes guidelines to help you get started. Remember to relax as tense muscles can make it difficult to insert. To help you get started we created a blog on this topic full of menstrual cup tips, including cup fold suggestions and how to care for your cup – Read more here.

Our Size 1 cup is 40mm in diameter, 63mm in length and has a capacity of 17ml.
Our size 2 cup is 43mm in diameter, 67mm in length and has a capacity of 25ml.
Our size 3 cup is 46 mm in diameter, 67mm in length and the capacity is 30ml.

TOTM menstrual cups are registered cruelty-free and vegan with The Vegan Society & PETA.

Absolutely! TOTM products go through a very strict selection and sterilisation process within an FDA approved facility. We have strict internal policies and procedures which enables us to produce the safest and best quality products within the market, which we’re extremely proud of.

TOTM tampons are made from 100% certified organic cotton, which means they are biodegradable and compostable. You can either pop them out with your usual household waste, or they can be composted, providing your compost is sealed & functions correctly, reaching the required optimum temperature. Never flush your tampons, applicators or any packaging.

Yes, they can, providing the compost is well-sealed with the correct composting conditions, and functions to the required optimum temperature.

All our tampon wrappers are made from 100% recyclable paper.

Our paper wrappers can be put in the paper recycling stream providing there’s no menstrual fluid on them. Most local authorities accept paper in their recycling collections.

Absolutely! We’re certified by The Vegan Society.

Yes, our tampons conform the industry standards. The absorbencies are as follows: Light <6g, Medium 6-9g, Super 9-12g & Super Plus 12-15g

We’re extremely proud our product range is certified cruelty-free and vegan by The Vegan Society & PETA.

Organic cotton is grown without the use of toxic pesticides. It’s GM-free and has a naturally soft, breathable texture. This makes it ideal for use in period care which comes into contact with the sensitive and highly absorbent vaginal area. Mainstream tampons, pads and liners are made with conventional cotton and have been found to also contain additional synthetic materials such as rayon, plastics and artificial absorbents. We use organic cotton as it’s kind to the body and the environment.

We’re extremely proud our product range is certified cruelty-free and vegan by The Vegan Society & PETA.

Our tampons, pads and liners are all made with 100% organic cotton. Cotton is biodegradable and will breakdown naturally in landfill. We also use sustainable packaging in the range. Including biodegradable cardboard tampon applicators and biodegradable pad wrappers.

The organic cotton is sourced from various Fairtrade farms to ensure we can secure the best cotton available, whilst keeping our prices down.

Absolutely! TOTM products go through a very strict selection and sterilisation process within an FDA approved facility. We have strict internal policies and procedures which enables us to produce the safest and best quality products within the market, which we’re extremely proud of.

Our organic cotton period care range is GOTS certified, hypoallergenic and clinically proven non-irritating.

Our organic cotton period care range is made from 100% certified organic cotton. Absolutely no nasty chemicals, synthetic fibres or perfumes. We choose to use a biodegradable and compostable cardboard applicator for our tampons to avoid using any plastic. Our pads and liners are wrapped in a natural biofilm, made from corn starch which is a completely natural, non-food ingredient. The backing strip we use for our pads and liners is paper which is recyclable providing it is clean. The wrap and backing sheet is also OK!Compost certified.

We’re extremely proud that our organic dark chocolate infused with blood orange is certified cruelty-free and vegan by The Vegan Society.

Our creamy, vegan chocolate bar uses fair-trade ingredients and is free from palm-oil, soy, artificial colours and flavourings. The ingredients include organic dark chocolate; (cocoa mass 66%, organic sugar 26%, organic cocoa butter 8%, organic vanilla powder) & blood orange oil.

The bars are infused with an oil extracted naturally from blood oranges. Simple as that!

Absolutely not. The chocolate only includes certified fair trade ingredients. The chocolate bars are free from palm oil, soy, artificial colours and flavourings.

Each chocolate bar contains 74% cocoa solids.

Each chocolate bar weighs 100g and is 7.7cm W x 15.9cm H.

Yes! The chocolate is produced using organic and fair trade practices, from selecting the cocoa beans to production. We source chocolate that is free from soy lecithin because the way soy is grown is not ethical.

Although we are careful to avoid cross-contamination, we cannot guarantee the chocolate is free from any allergens/nuts as they are made in a kitchen where allergens are present.

The chocolate bars are free from ingredients that contain gluten, however, they are all made in a kitchen where gluten is present, so we unfortunately cannot guarantee.

You can find all nutritional information on the reverse of the chocolate packaging. If you would like specific information before purchasing please pop an email to [email protected] and we can help!

The chocolate bar is hand made for TOTM by The Little Welsh Chocolate Company.

TOTM pads are made from 100% GOTS certified organic cotton. They are certified plastic-free and made without rayon, wood pulp, fragrance/perfumes, dyes and chlorine bleach.

Absolutely! Our products go through a very strict selection and sterilisation process within an FDA approved facility. We have strict internal policies and procedures which enables us to produce the safest and best quality products within the market, which we’re extremely proud of.

TOTM pads are made from 100% certified organic cotton, which means they are naturally biodegradable and compostable. You can either pop them out with your usual household waste, or they can be composted, providing your compost is sealed & functions correctly, reaching the required optimum temperature.

The backing strip is made from sustainable paper.

Once removed from the wrapper, the peel-off paper can be put in the paper recycling stream provided there’s no menstrual fluid on it.

We use a non-toxic adhesive for our pads and liners. Due to being commercially sensitive information, sadly we can divulge specific ingredient information. If there is a particular ingredient you are concerned about, please feel free to contact us here and we’ll be able to help.

Our light pads are 19.5cm in length & 6.4cm wide.
Our medium pads are 22cm in length and 9.5cm wide
Our super pads are 23cm in length and 10cm wide.

Our pads are wrapped in a bio-film which is made from corn starch. Corn starch is a completely natural, non-food ingredient. Our wrappers are certified compostable.

If you set up a regular order, you can update or change your payment method in your account, at any time. Any issues, feel free to pop and email to [email protected]

If you’re placing a one-off order you can pay using VISA, MasterCard, American Express, bank transfer, PayPal, or ApplePay. If you set up a subscription, you can pay using PayPal, GoCardless (Direct Debit), VISA, MasterCard, or American Express.

We do! You can receive 20% off of your TOTM subscription for each and every order. To be eligible for this discount, you must be registered with one of the following:

Health Service Discounts
NHS Staff Benefits
NHS Discount Offers
Charity Worker Discounts
Discount for Teachers
Discount for Carers

All you have to do is log in and search for TOTM to find your exclusive discount code, then apply this at the checkout when you set up a subscription with us.

We sure do! Unlock 15% student discount on your first and all recurring subscription orders with TOTUM, the #1 student discount card and app.

For instant access to this discount simply register and verify your student status with TOTUM. It’s free!

When we talk about subscriptions or subscribing, all we really mean is an automatic top-up of your favourite products. We created this service so you’re always prepared for your period with planet-friendly products. You decide if you want a product once every 4 or 8 weeks and we will deliver these to your door, without you having to do a thing. Subscriptions are completely flexible and you have total control – plus, you save 5% with every order. You can edit, pause, skip or cancel whenever you need to at any time from your subscriber dashboard. If you have any issues or questions, you can pop our support team an email at [email protected] and they’ll be able to help!

Yes, we love it when our community introduce our planet-friendly period care to their friends and family. Learn more and get signed up to our referral scheme here.

Absolutely – we want you to love your subscription and never feel trapped by it. You can easily cancel at any time from your subscriber dashboard – no big deal!

Simple! You just need to log out of your TOTM account and select the products you would like. When you’re ready to check-out, please choose the option ‘just this once’.