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Want to work for a brand with purpose and ambition? Take a look at our open roles below.
We’re TOTM, a next-gen period care brand on a mission to inspire better, sustainable ways to manage periods. We’re shaking up the industry for good with our conscious collection of certified organic cotton and reusable period care products. As a fast-growing brand, we’re super excited to be growing online and stocked by major supermarkets and retailers across the UK.
To help us scale and grow our brand even further, we’re now hiring for a Customer Delight Manager.
About the role
As Customer Delight Manager you will be responsible for dealing with customer queries, resolving order issues, and ensuring customers have a positive experience with us.
Our customers are at the heart of everything we do, which means that we try to get things right for them first time, every time. We’re multi-channel and we’re fast growing, and this means that we strive to make our customer’s journey with us something we’re proud of.
The successful candidate will be required to:
What skills will you need for this role?
We’re looking for a Customer Delight Manager with excellent communication skills and a friendly, professional demeanour. You’ll need to show compassion and understanding when speaking to customers to be a positive representation of our brand.
Additional skills required for this role include:
It would be beneficial, but is not mandatory if candidates have:
Please note, the role is hybrid so you can split your time working from home and from our office in Cardiff. You’ll need to be comfortable working in an environment with office dogs.
Benefits: Competitive salary, free office period care and share options scheme.
Think you’re the perfect candidate for this role?
So, if you’re passionate about working for a purpose-led brand and have a positive, ‘can-do’ attitude that will inspire our customers and make them feel supported, we’d love to hear from you! This is your chance to join our team and be part of our period powerful mission.
To apply, please attach a covering letter to introduce yourself along with your CV and send your application to [email protected]
The deadline for applications is 15th April 2022.
We’re TOTM, a next-gen period care brand on a mission to inspire better, sustainable ways to manage periods. We’re shaking up the industry for good with our conscious collection of certified organic cotton and reusable period care products. As a fast-growing brand, we’re super excited to be making progress and are already stocked by major supermarkets and retailers across the UK.
To help us scale and grow our brand even further, we’re now hiring for a Business Development Manager (B2B / corporate channel).
About the role
In this role, you’ll be creating and growing a portfolio of accounts for our thriving workplace scheme. Set up in 2016, our Period Dignity Workplace Scheme encourages employers to support periods at work through the provision of free period care products. Adopted by leading organisations across the UK, the scheme is driving change across a range of industries, so this is a fast-paced and exciting role for the right candidate. Our goal is to make our planet-friendly period care available in all different types of workspaces across the UK (and soon overseas).
As our Business Development Manager, you’ll have full responsibility for winning and developing corporate accounts.
What skills will you need for this role?
We’re looking for someone enthusiastic and self-motivated who can develop their own portfolio for our workplace scheme.
Proven experience in Sales or Account Management would be required as you’ll be taking on big opportunities and will be working in a fun but fast-paced environment.
You’ll need to have exceptional communication and relationship-building skills, be well-organised and confident in delivering presentations.
Responsibilities:
Think you’re the perfect candidate for this role?
If you’re excited by this opportunity, then we would love to hear from you! This is a chance to join our team and be part of our period powerful mission. The role is hybrid so you can split your time working from home and from our office in Cardiff.
To apply, please attach a covering letter to introduce yourself along with your CV and send your application to [email protected]
The deadline for applications is 8th April 2022.
