NEW: Our smoothest applicator yet, shop our compacts ☁️💜
NEW: Shop & save with our bundles collection 📦 💛
Get 25% off your first subscription with code HEYFIRSTTIME25🤩 T&Cs apply
Enjoy carbon-neutral shipping and free gift over £18 💚📦
NEW: loyalty rewards for monthly and quarterly subscribers 💜
Check out our new look: MORE pads in every pack, same price! 🪙
Proud to support Endometriosis UK 💛
Meet our new arrival - Maternity pads 💜

Subscription Support

Subscription Support

Find all the information, guidance and support you need to manage your subscription.

My Account

Frequently Asked Questions

How do I change what’s in my subscription box?

Absolutely! Simply log in to your subscriber dashboard and update your box contents before your next order is processed. You can add, remove, or swap any products or absorbencies at any time.

What do I do if I can’t log in to manage my subscription?

Contact our customer care team at [email protected] and we’ll help you access your account and manage your subscription.

How do I pause my TOTM subscription?

In your subscriber dashboard, select the pause option. Your deliveries will stop temporarily and resume when you choose to restart. There is no fee for pausing.

How do I manage my TOTM subscription?

Log into your account at totm.com and navigate to your subscriber dashboard. From there you can edit your box contents, change your delivery frequency, update your delivery address or payment method, skip a delivery, pause, or cancel.

How does a TOTM subscription work?

We offer hassle-free repeat deliveries with our subscription service. It’s designed to make it super easy to stay stocked up on your fave TOTM period care products. Plus, you’ll save on every order when you subscribe! You can choose to get deliveries every 4 or 8 weeks—it’s totally up to you. Manage everything through your subscriber dashboard, and there’s no long-term commitment or contracts. It’s super easy to edit, pause, or cancel whenever you need.

Plus, by being subscribed you become a part of our loyalty rewards scheme! You’ll automatially unlock rewards like: free products, exclusive bonus discounts, perks from some of our favourite brands, and exclusive merch! To view your rewards, just head over to your subscriber dashboard.

How do I cancel my TOTM subscription?

Just log into your subscriber dashboard, find your subscription, and you can edit, pause, or cancel your orders anytime you need to. There are no cancellation fees and no minimum subscription period. Your subscription will end after your current billing period.

How can I make a one-off purchase?

If you’re new to TOTM, you can easily make a one-off purchase through our shop or product pages. Already a subscriber and want to grab something one-off? No worries! Just log out of your account and shop on our main website. You can also check out as a guest if that’s easier!

Why our period care subscription works for you:

Regular top-ups

No more last-minute panic buys. Be ready for your period whenever it arrives, with organic cotton tampons, pads,  liners & self-care extras.

Save money, enjoy perks

Save up to 20% on every order depending on your chosen frequency. Plus, earn rewards like discounts and free products whilst you shop!

Stay in control

Use your dashboard to make changes. We’ll always send you a reminder before your order ships. Edit, donate or skip if you have enough product.

No commitment

We like to keep things super flexible. You can skip, pause or cancel at any time – but we’re sure you won’t want to.

TOTM Loyalty Rewards

Your subscription earns you rewards whilst you shop TOTM!

15% discount

Free surprise product

A little something extra

£3.50 discount

Gift pads in your name

Free premium product

Need Additional Help With Your Subscription?

Contact [email protected]

Pads

From £3.00
 

Pads made with 100% organic GOTS certified cotton. Soft, breathable and naturally comfortable, with reliable leak-proof protection and plastic-free packaging.

Night Pads

From £3.00

Designed for overnight protection, our night pads are made with certified organic cotton from cover to core. Soft, breathable, and naturally leak-proof, with Dry Wings protection.

Natural Pads

From £2.36
 

Natural pads made with organic cotton and FSC-certified wood pulp, offering breathable comfort and softness while saving you 80p per pack compared to our Organic Pads.

Maternity Pads

From £5.00

Soft, gentle protection, GOTS-certified 100% organic cotton pads. Our ultra-absorbent maternity pads provide breathable comfort and the most gentle care in the days and weeks after birth.

Compact Applicator Tampons

From £3.60

Our compact applicator tampons are made with 100% organic cotton and a super smooth, 95% bio-based compact applicator. Ergonomically designed for comfortable, confident insertion every time. No fragrances, no toxins, no fibres left behind.

Applicator Tampons

From £2.72

Made with GOTS-certified organic cotton, our plastic-free cardboard applicator tampons offer reliable leak-proof protection, are heavy metal tested and free from pesticides and toxins, all in plastic-free packaging.

Non-Applicator Tampons

From £2.60

100% GOTS Certified organic cotton non-applicator tampons with 360-degree security veil to help prevent fibre shedding. Wrapped in recyclable paper wrappers. Vegan and cruelty-free, with rigorous heavy metals testing for trusted period care.

 

Liners

From £2.36
 

Liners made with 100% organic cotton. Breathable comfort and feather-like softness. Ultra-lightweight and flexible.

Menstrual Cups

£17.00
 

Big upgrade for very little effort with our reusable menstrual cup. Made from medical-grade TPE, BPA-free, vegan certified, and available in 3 sizes, each cup offers up to 8 hours of leak protection.

The Full Flow Bundle

Original price was: £14.20.Current price is: £13.49. or subscribe to save up to 20%

Everything you need for full-cycle protection in one easy bundle. Featuring organic cotton pads for light to super flow days, plus breathable liners for everyday comfort.

The Day & Night Bundle

Original price was: £14.20.Current price is: £13.49. or subscribe to save up to 20%

Effortlessly transition from busy days to restful nights with one complete protection bundle.

The Light to Medium Tampon Bundle

Original price was: £10.20.Current price is: £9.69. or subscribe to save up to 20%

A mix of organic cotton applicator tampons for comfortable protection across lighter to medium flow days.

The Medium to Heavy Tampon Bundle

Original price was: £10.20.Current price is: £9.69. or subscribe to save up to 20%

A versatile tampon bundle designed for heavier flow days to keep you feeling protected and comfortable throughout your cycle.

The Mixed Cycle Bundle

Original price was: £13.50.Current price is: £12.83. or subscribe to save up to 20%

A flexible combination of tampons, pads, and liners to support every stage of your cycle. Ideal for switching between protection styles throughout the day.

The Natural Pads Bundle

Original price was: £9.65.Current price is: £9.17. or subscribe to save up to 20%

Our Natural Pad Bundle brings together comfortable protection for medium to heavier flow days, including overnight coverage throughout your period.

Period Power Pack – 96 Medium Natural Pads

Original price was: £23.60.Current price is: £21.24. or subscribe to save up to 20%

Stock up and save 10% on our Medium Natural Pads with this Power Pack of 8 boxes. Made with certified organic cotton and FSC certified woodpulp.

Period Power Pack – 80 Super Natural Pads

Original price was: £23.60.Current price is: £21.24. or subscribe to save up to 20%

Stock up and save 10% on our Super Natural Pads with this Power Pack of 8 boxes. Made with certified organic cotton and FSC certified woodpulp.

Period Power Pack – 80 Light Pads

Original price was: £30.00.Current price is: £27.00. or subscribe to save up to 20%

Stock up and save 10% on our Organic Light Pads with this Power Pack of 8 boxes. Made with 100% certified organic cotton.

Period Power Pack – 80 Night Pads

Original price was: £30.00.Current price is: £27.00. or subscribe to save up to 20%

Stock up and save 10% on our Organic Night Pads with this Power Pack of 8 boxes. Made with 100% certified organic cotton.

Period Power Pack – 96 Medium Pads

Original price was: £30.00.Current price is: £27.00. or subscribe to save up to 20%

Stock up and save 10% on our Organic Medium Pads with this Power Pack of 8 boxes. Made with 100% certified organic cotton.

Period Power Pack – 88 Super Pads

Original price was: £30.00.Current price is: £27.00. or subscribe to save up to 20%

Stock up and save 10% on our Super Pads with this Power Pack of 8 boxes. Made with 100% certified organic cotton.

Period Power Pack – 160 Regular Applicator Tampons

Original price was: £34.00.Current price is: £30.60. or subscribe to save up to 20%

Stock up and save 10% on our Regular Applicator Tampons with this Power Pack of 10 boxes. Made with certified organic cotton.

Period Power Pack – 140 Super Applicator Tampons

Original price was: £34.00.Current price is: £30.60. or subscribe to save up to 20%

Stock up and save 10% on our Super Applicator Tampons with this Power Pack of 10 boxes. Made with certified organic cotton.

Period Power Pack – 180 Liners

Original price was: £17.70.Current price is: £15.93. or subscribe to save up to 20%

Stock up and save 10% on our Unwrapped Liners with this Power Pack of 6 boxes. Made with certified organic cotton.

Gift a pack of pads to charity

£2.00
 

Gift a pack of pads to our charity partner, In Kind Direct.

Clue – Period Tracking App

Original price was: £24.99.Current price is: £6.25. or subscribe to save up to 20%

Clue is the science-based, data-driven menstrual and reproductive health app, trusted by 10 million globally.